I ordered this piece and everything is beautiful with the color and my loved ones ashes are part of the visible swirl. The process was very good compared to a piece that I bought from spirit pieces. The communication is spot on, the usps envelope with instructions and how they completed a few steps for me already was much simpler than the other vendor.
One piece of advice: I would not have them engrave anything as it deters from the beauty since there are some clear areas in the heart so when you look through it you do see the engraving which detracts from the overall piece.
Thank you so much for this feedback, Vivian. We are so happy that you love the piece and that you found the process to be smooth and easy. We will certainly take into consideration your thoughts on the engraving. We appreciate you choosing us to help you honor your loved one.